- Vitamins
- Food products
- Hygiene & health
- For home
- Shoes
- Clothing and accessories
- Travel bags
- Pets supplies
- Childrens products
- Discount
- Omega & cardio
- Hair supplements
- Bones & joints supplements
- Eyes and vision supplements
- Digestion supplements
- Weight control supplements
- Multivitamins & immunity
- Minerals for body
- Vitamins for children
- Sports & protein
- Oils, spices, herbs
- Drinks
- Coffee & tea
- Jams and honey
- Sweets and snacks
- Chips & crackers
- Canned food
- Chocolate spreads, peanut butter, halva
- Sauce & mayonnaise
- Nuts & dry fruits & dry products
- For allergies & gluten free
- Sugar free
- Coffee
- Whole bean coffee
- Instant coffee
- Ground coffee
- Cappuccino, cacao, latte, dry milk cream
- Capsules coffee
- Tea
- Black loose tea
- Black envelope tea
- Green loose tea
- Green envelope tea
- Flavored tea
- Chocolate
- Chocolate bags
- Chocolate bars
- Chocolate slabs
- Chocolate truffles
- Marzipan chocolate
- Choclate in boxes
- Chocolate eggs
- Candy and confectionery
- Candy bags
- Candy boxes
- Lollipop and hard candy
- Sweet toys
- Jellies , gummies & nougat
- Cookies
- Stuffed biscuits & wheat biscuits
- Wafers
- Chocolate chips
- Ginger bread
- Coockies
- Chewing gums & pastil
- Easter
- Skin care
- Hygiene & hair products
- Cosmetics & hygiene products
- Dental care
- Men's products
- Women's products
- Gifts cosmetics and hygiene
- Face creams
- Day creams
- Eye creams
- Face & all-purpose creams
- Face masks
- Night creams
- Peeling creams
- Face-care products
- Serums
- Body cream
- Hand and nails cream
- Foot cream
- Lips cream
- Body protection creams
- Nailcare
- Cotton buds & swabs
- Face wipes
- Hair combs & brushes
- Shower sponges & brushes
- Plasters & disinfections
- Hair dyes colors
- Accessories
- Women's deodorant
- Women's razor blades & hair removal
- Women's perfums
- Women's sanitary napkins and tampons
- Women's intimate hygiene
- Laundry detergents
- Dish washing
- Home cleaning chemicals
- Cleaning products
- Kitchen tools
- Home appliances
- Home textile
- Decorations
- Toys & batteries
- Stationary & crafts
- Garden decoration & accessories
- Mosquito & insects repellent
- Car care
- Liquid laundry detergents
- Washing powders
- Washing capsules
- Rinsing agent
- Other laundry washing products
- Stain removers
- Kitchen cleaners chemicals
- Oven and ceramic stoves cleaner
- Kitchen general cleaning chemicals
- Wc & shower cleaning
- Wc refreshners
- Window and floor cleaning
- All-purpose cleaners
- Air refreshners
- Other cleaners
- Food preparing tools
- Pots
- Mugs and glasses
- Scoops & spatula
- Knife & scissors
- Serving bowls
- Frying pans
- Storage tools & thermos
- Casseroles
- Quilts
- Blankets & bed covers
- Pillows
- Towels
- Bathrobe
- Shower towels
- Special towels
- Mats
- Bed sheets & sets
- Gloves
- Headwears & hats
- Scarves
- Socks & pantyhose
- Belts
- Women's pants & shorts
- Women's leggings
- Outdoor
- Slips
Return of the goods
The products have a full 14 day return policy. The returned product must be unused and unchanged. The customer pays the full costs of returning a product. When the order is received back, payment for the order is made to the customer automatically. Write the following address on the top of the package:
Atma Trade Oy, Jysinmäentie 299, 54230 Nuijamaa
Returns must be notified in advance by email to [email protected]
In your notification, please kindly indicate:
- Reason for return
- Subscriber name and order number
- Do you just want to return the product and get the money back into your account or do you want to send a similar product to replace the damaged or incorrect product (and refund any difference)
The right to return our online store does not apply to:
- food and other grocery products such as natural products and pet foods, cosmetics, household chemicals and papers, etc.
- goods delivered sealed which cannot be returned for health or hygiene reasons
Suitcase warranty
AlezaR suitcases and backpacks have guarantee against material and manufacture defects. Defective products purchased from our online store will be exchanged free of charge during the validity period of the receipt. If the product you have purchased from us has a warranty defect, please contact our customer service by e-mail at: [email protected]
The warranty does not cover:
- abuse
- negligence
- aesthetic damage caused by transport
- belonging
If the product is damaged during transport (eg in the hold of an aircraft), the airport arrival service must be notified immediately.
Spare parts for suitcases
Spare parts such as locks, wheels and handles are available for most suitcases purchased from our online store. We need the following information:
- order number
- list the name, EAN code and color of the ordered suitcase
It will also make it easier to get the right part If you enclose photos of the bag and the part which you need. We only service AlezaR suitcases. We do not sell spare parts separately. You can reach our customer service by e-mail at [email protected] or by phone +358 44 78 25504 (also on WhatsApp)